Latest Business Update in response to Covid-19

Dear snuginteriors customers,

We hope you had a lovely, even if somewhat different, Christmas this year. We are rested and back with bountiful energy. However, in line with the latest government guidelines surrounding Covid-19, we are sorry to say that our showroom has once again closed to help combat this pandemic.  However, we are very much still on hand to help with all enquiries for new and existing orders and our manufacturers are all still open.  

Please see an overview of our services and latest business update:

  • Current Opening Hours 

Whilst our showroom is closed, we are still very much on hand to help with all new enquiries and to ensure your orders continue progressing through the system and reach you safely.  Our opening hours are Monday - Friday 9am - 5.30pm and Saturday 9am - 5pm. Please note: we will be open 9am - 4pm New Years Eve and closed New Years Day.

  • Bed Consultancy Service available over the Phone, Email and Online Chat

Our expert team are available over the phone, +44 (0)1730 894 754, on email shop@snug-interiors.com and online through our website via ‘chat’, whilst operating the current business hours, to help you with any questions you may have regarding our mattresses, beds, bedding and furniture. 

Our team is fully trained to advise customers on the feel of our beds and mattresses, tailoring the suggestions to suit your body shape and weight, so you can be confident in your selection, without the need to try the bed or mattress.

If you have any questions regarding orders and deliveries during the Covid-19 outbreak, please read our Covid-19 FAQs.

  • All of Our Products Remain Available to Buy 

We’re pleased to confirm all of our British bed manufacturers remain open as normal and production is continuing as scheduled.  All of our British craftsmen are working hard to make and deliver orders at the earliest opportunity, whilst adhering to strict social distancing policies.

Delivery lead times are provided on every product page and are quoted in good faith according to current conditions and advice. If any orders become affected by a change in the timescale due to new government advice or supply chain disruption you will be notified, but you can be assured all orders are being fulfilled at the earliest opportunity. 

  • Contact Free Deliveries 

Our deliveries are continuing as normal.  We operate Contact Free Deliveries for everyone's safety and piece of mind. Our 2-man delivery service offers the following options to best suit your needs:

  1. We can deliver items outside your home, in front of your door or placed in a safe place allowing a contact-free delivery.

  2. We can deliver to your room of choice, where we can unpack and assemble items (where necessary) and remove all packaging

  3. We can collect and recycle your old bed or mattress on a like-for-like basis.

You can read more about our Delivery service here.

As our business continues to navigate these exceptional times, your safety will always be our top priority.  We thank you for your continued support and encourage you all to shop ‘independently,’ to support small businesses, like ours, during this fight against Covid-19.

Our thoughts are with you and your families, so please do take care of yourselves and your loved ones. 

We look forward to seeing you in the showroom shortly.

With very best wishes,

 

The snuginteriors team