Privacy Statement

snuginteriors Privacy Notice

1. Identity and Contact Details

This privacy policy (together with our terms & conditions and any other documents referred to on it) sets out how snuginteriors collects and uses any information that you give snuginteriors when you use our website: www.snug-interiors.com or place an order in store.

snuginteriors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or placing an order in store, then you can be assured that it will only be used in accordance with this privacy statement.

This site is managed in accordance with the relevant data protection legislation in the UK.  The data controller is snuginteriors Ltd. of London Road, Rake, Hampshire GU33 7PQ.

You can contact our privacy officer at the address above or by emailing online@snug-interiors.com.

2. Information we collect

Whilst you use our website or place an order with us, we may collect information that is personally identifiable.  The table below describes the information we collect and why we do so.

Information Collected Purpose Legal basis
Your IP address

Technical information about your browser

The pages you visit and your activities whilst browsing our site

To help us to understand how people use our site

 

To help our service providers to diagnose and repair faults

 

To help us to detect and respond to hacking and other criminal activity.

Legitimate interests
Your contact details

Information you provide on a contact form

To allow us to respond to your enquiry

 

To provide you with the information / mailing lists that you have requested

Consent

 

 

 

 

Your contact details To send you information about our products and services or other marketing materials. Legitimate interests

You have the right to opt out at any time.

Any posts or comments you make on our pages or forum To provide an opportunity for comment and feedback Consent
Your order and payment details To process your order Necessary for contract

3. Data Sharing

Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

However, we may share your information with the following categories of companies as an essential part of being able to provide our products and services to you, as set out in this Privacy Policy.  Companies that we share information with are:

  • Companies involved in fulfilling your order if applicable
  • Companies involved with the design, hosting and maintenance of the website and our email and IT systems
  • Companies providing us with marketing services

4. International Transfer

If and where information is transferred outside of the EEA, we will ensure that appropriate safeguards are in place to protect your information to the same or an equivalent level as would be found in UK and EU data protection legislation.  The safeguards we will use are:

  • Ensuring the country is the subject of an EU adequacy decision; or
  • Ensuring the company is a member of an adequate, legally-binding scheme such as EU-US Privacy Shield; or
  • Ensuring the contract includes ICO-approved model contract clauses; or
  • Ensuring the organisation is subject to ICO-approved binding corporate rules or an ICO-approved code of conduct.

5. Retention

In accord with relevant data protection legislation, we will not retain your information for longer than is necessary for the purposes listed above and to deal with any complaint or dispute you may have.  If you require further information about our information retention policies, please contact us.

6. Your rights

Under UK and EU data protection legislation, you have a number of rights with respect to your information.  These include:

  • The right to be informed about the information we hold about you
  • The right of access to the information we hold about you
  • The right to have any errors rectified
  • The right to ask us to delete your information
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent (where consent is the basis of processing)
  • The right to object to processing

If you have any questions about the information we hold, how we use it or how to exercise these rights, please contact us using the contact details above.  You can also use the opt-out facilities provided in our marketing emails and in the settings on our website to change your preferences and consents at any time.

7. Complaints

If you have any cause for complaint about the way we care for your information, please do contact us and we will do our best to resolve the situation for you.  If you’re not satisfied with our response to any enquiries or complaint or believe our processing of your personal data does not comply with data protection law, you also have the right to complain directly to the Information Commissioner’s Office.  You can find details of how to contact them here: https://ico.org.uk/concerns/  or by calling their helpline on 0303 123 1113.

8. Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size if applicable
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of the website.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

  1. Links to other Websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

10. Security

We would like you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

11. Copyright ©

The contents of this site and other publications from snuginteriors are owned or licensed to snuginteriors Ltd., or are used with permission by the owner.  Reproduction strictly by permission only.

12. Changes to this Privacy Policy

snuginteriors may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.